Bench notes
We wrote down straightforward answers to common questions about wire connectors, gel maintenance, and travel packing.
Pin or snap: which connector you have
Every pad on this site joins a wire in one of three ways, and they do not cross over. Two minutes with the wire in your hand settles which packs are yours.
Make a pack of pads last longer
Gel wears out in the drawer more often than it wears out in use. Four habits do almost all of the work.
When a pad stops sticking
Half the packs people give up on still have life in them, and half the ones they keep using are already done. Telling those apart takes a look and a fingertip.
Modes, timers and intensity steps
Three controls sit on the front of a unit like ours. What each one changes, in plain terms, and nothing about where anything goes.
Travel and storage for a pocket unit
A handheld unit survives a suitcase easily. The wires and the gel are the parts that need a plan.